AI & Process Automation — Sydney

I find the waste in a process and kill it.

I took ASIC's company onboarding from 51 steps down to 7. I've been doing this for over a decade — large-scale automation, process improvement, and AI solutions for Australia's biggest organisations.

Get in touch
10+
Years in automation & process improvement
51→7
Steps reduced in ASIC onboarding
6
Major Australian organisations
About

Big-bank expertise, applied where it matters most.

For over a decade, I've worked with some of Australia's largest organisations — Westpac, ANZ, CBA, IAG, ASIC, and Insignia — delivering large-scale automation, real-time dashboards, and technology projects that changed how teams worked.

I'm currently a Senior Business Analyst at EML Group, designing and delivering RPA solutions using UiPath. My role is mapping processes, finding inefficiencies, and translating business needs into automation that frees up teams to focus on the work that actually matters.

What drives me is a simple belief: the best technology doesn't add complexity — it removes it. Whether it's a 51-step onboarding process or a reporting workflow that eats someone's entire Friday, there's always a better way.

Westpac ANZ CBA IAG ASIC Insignia EML
What I Do

Process improvement meets AI.

I sit at the intersection of business analysis and emerging technology — finding bottlenecks and building systems that eliminate them.

Process Mapping & Analysis

Finding the waste, redundancy, and manual steps that slow teams down — then designing the fix.

RPA & Workflow Automation

Building robotic process automation and workflow systems that replace repetitive manual tasks.

AI Solutions

Practical AI applications — chatbots, automated follow-ups, intelligent document processing — built for real business problems.

Projects

Beyond the day job.

I'm passionate about making AI and automation accessible to businesses that need it most — especially small businesses and trades who are drowning in admin and missing opportunities.

Phoenix AI

Helping Australian small businesses work smarter with AI automation.

AI Chat Widget — $10/mo Special

Deploy a custom-trained AI expert on your site in seconds. Answers visitors 24/7.

Writing

Notes from the work.

Technical write-ups, lessons learned, and practical guides from real projects.

Fine-tuning Devstral-Small-2-24B with Claude Opus Reasoning on an RTX 3090

How I distilled Claude 4.6 Opus chain-of-thought reasoning into a 24B code model on a single consumer GPU — seven bugs, a VLM weight extraction, and a transformers 5.x loading bug that took hours to find.

Read the full write-up →
Contact

Let's talk.

Whether you've got a process that needs fixing, a question about AI, or just want to connect — I'm always up for a conversation.